Suzuki tops customer satisfaction survey in Australia

Suzuki has taken top spot in Canstar Blue’s latest customer satisfaction survey for 2018 for new cars, beating out the likes of Mazda and Toyota.

Conducted by local firm Canstar Blue, the survey rates Suzuki a maximum five stars in the areas of overall satisfaction, reliability and value for money.

Not only did the Japanese brand get top gong for the entire new car industry, it also took out the award for Most Satisfied Customers – Small Cars for the third year running.

"Our research and development teams both here and overseas continue to excel to the next level. This award is a testament to their dedication for developing the Suzuki product to provide the ultimate driving experience, value for money and reliability,” said Michael Pachota, general manager for Suzuki’s local division (above).

"Additionally, we have already demonstrated with the introduction of the Suzuki Australia Training Academy (SATA) our commitment to improve the entire Suzuki dealer network’s skill-set and ensure the ultimate experience for our customers.”
"It is an extremely proud day for the brand to be acknowledged as ‘class leading’ across the entire automotive new car market,” Pachota added.